DMAIC – The MEASURE Phase

DMAIC is the methodology used to eliminate and control non value added waste. It describes the overarching principles in Lean project management and consists of 5 phases: Define, Measure, Analyse, Improve, Control.

This sketchnote looks at the second phase : MEASURE

Once you have defined your problem/project. You need to quantify the problem. This is done in the ‘measure’ phase, where you need to collate data and visualise the process in detail in order to :

  1. Determine how the process currently performs (as-is) and establish a baseline.
  2. Identify all the key inputs, outputs, decision points and bottlenecks.
  3. Plot the data vs time.
  4. Examine the impact of process changes against the baseline

My next sketchnote will look at the third DMAIC phase : ANALYSE